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	<title>Aaron Mentele &#187; profiles</title>
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	<link>http://aaronmentele.com</link>
	<description>personal blog of Aaron Mentele, web developer and partner at Electric Pulp</description>
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		<title>Welcome. How&#8217;d you like a stick in your eye?</title>
		<link>http://aaronmentele.com/2008/02/11/welcome-howd-you-like-a-stick-in-your-eye/</link>
		<comments>http://aaronmentele.com/2008/02/11/welcome-howd-you-like-a-stick-in-your-eye/#comments</comments>
		<pubDate>Mon, 11 Feb 2008 19:19:48 +0000</pubDate>
		<dc:creator>Aaron Mentele</dc:creator>
				<category><![CDATA[Geek]]></category>
		<category><![CDATA[attention data]]></category>
		<category><![CDATA[health 2.0]]></category>
		<category><![CDATA[openid]]></category>
		<category><![CDATA[profiles]]></category>

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		<description><![CDATA[Account creation is, arguably, the most important point of interaction between an app and user. Screw it up and people leave, never to return. And, yet, it&#8217;s typically the most abrasive point of contact you&#8217;ll have with a service. (Second, perhaps, to canceling an account.) Why? Service providers tend to confuse personal identification as a [...]]]></description>
			<content:encoded><![CDATA[<p>Account creation is, arguably, the most important point of interaction between an app and user. Screw it up and people leave, never to return. And, yet, it&#8217;s typically the most abrasive point of contact you&#8217;ll have with a service. (Second, perhaps, to canceling an account.)</p>
<p>Why?</p>
<p>Service providers tend to confuse personal identification as a prerequisite to offering a personalized service. This is the kind of confusion that leads to questions like &#8220;what&#8217;s your name?&#8221;, &#8220;where do you live?&#8221;, &#8220;how old are you?&#8221;, etc. when all they really need to know is &#8220;do you need a key to get you back in again?&#8221;</p>
<p>The world got too excited about social networks. Now every time I want to try out a service, it wants to know my dating status. (I&#8217;m married dammit, leave me alone.) Stupid questions like these lead to distrust and bailout.</p>
<p>Here&#8217;s a question all application developers could stand to ask: Are we providing an identity service? If the answer is &#8220;yes,&#8221; then good for you! Let me know if you need some cheerleading. If not, go easy. Not only do you not need my identity, I&#8217;d argue that whole segments of apps don&#8217;t <em>want</em> it.</p>
<p>Take a look at Health 2.0 and, more specifically, [<em>portable</em>] medical records. The privacy risks involved are very real, very obvious. Far more so when you take a set of hyper-sensitive data, store it centrally, and then make it personally identifiable.</p>
<p>What if it wasn&#8217;t?</p>
<p>Maybe your news aggregator doesn&#8217;t need to make my attention preferences personally identifiable either. Just a thought.</p>
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